1 reviews | Active since Jan 2015
unauthorised debit order
Yesterday 14 December I noticed less money in my bank account and checked my statement and saw African Bank debited from my account. I did not authorise it and I did not even get my salary for December yet. I never received sms or email stating that for December they deduct from 14 December. Why? That money not meant for them. How dare they. I get my salary much later and everyone dont get paid by then. I know lots of other people also complaining about African Bank. Wish I never met them. They just take/***** your money. They dont care if you struggling either. Few months back I told them I cant afford to pay my full installment and I need to change amount and term and nothing changed, instead my interest keep rising and I end up owing them more. I am definitely taking things further.
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Kind Regards
Sylvester Fraser
Contact Centre Support Team
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Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
