RC
Reg C

1 reviews | Active since Dec 2016

14 Dec 2016, 06:49

Unauthorised debit of my acount twice in one month

<p>Last night African bank debited my account wothout my concent or authorization. </p> <p>No one from the bank called me or anything. I get paid on month end and now im stuck without money to honour my other onligations!</p> <p>Im absolutely furious as this was done without consulting me. </p> <p> </p> <p>I demand that the money plus interest be paid back into my bank acount today and that african bank honours my debit order dates as it is on the contract. As no other arangements were made regarding this matter. </p> <p> </p> <p>I wil be contacting the aumbidsman regarding this matter as well. </p>

0
Replies (1)
African Bank
African Bank's reply14 Dec 2016, 12:23
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***