OH
Odette H
1 reviews | Active since Apr 2025
04 Apr 2025, 11:19
unacceptable service
On the 3rd April 2025 i made a transfer from my African Bank credit card to my my world account, its still not reflecting, told by call center that I have to wait 48 hours for the query to be resolved, and when you phone on no one knows what is going om extremely rude, no one knows what is going on, why do i have to wait 48 for my money !!!!!!!!!!!!!!!!!!!!!!!
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African Bank's replyOfficial
04 Apr 2025, 11:37Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.
Your African Bank Support Specialist team
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Your African Bank Support Specialist team
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African Bank's reply04 Apr 2025, 11:37
Official
Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***