EK
Ernest K
1 reviews | Active since Feb 2016
10 Feb 2023, 20:51
Unacceptable Client Service at African Bank Eastgate branch
Iam disappointed since 1 February 2023 African l visited Eastgate Branch to open an account and 10 days down the line nothing has happened. I have been calling *** and send pillar to post. I was told to got to branch and getting no help at all from the Branch. This the worst service l ever received. Just to open an account???? l was given the card that is not working, and app not activated.
Helpful (0)
Replies (4)0
Replies (4)EK
Ernest K's updateReviewer Update
11 Feb 2023, 19:33Good evening.
The time you called l was in the banking hall could not take your call unfortunately your number is not returnable.
When l call that number you gave above lam placed on hold for 25-30minutes. You are more than welcome to call me Thank you.
The time you called l was in the banking hall could not take your call unfortunately your number is not returnable.
When l call that number you gave above lam placed on hold for 25-30minutes. You are more than welcome to call me Thank you.
EK
Ernest K's update11 Feb 2023, 19:33
Reviewer Update
Good evening.
The time you called l was in the banking hall could not take your call unfortunately your number is not returnable.
When l call that number you gave above lam placed on hold for 25-30minutes. You are more than welcome to call me Thank you.
The time you called l was in the banking hall could not take your call unfortunately your number is not returnable.
When l call that number you gave above lam placed on hold for 25-30minutes. You are more than welcome to call me Thank you.
African Bank's replyOfficial
13 Feb 2023, 08:42Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply13 Feb 2023, 08:42
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
13 Feb 2023, 09:24Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply13 Feb 2023, 09:24
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
EK
Ernest K's updateReviewer Update
13 Feb 2023, 14:03Thank you for the guy who called me well done and keep it up!!
EK
Ernest K's update13 Feb 2023, 14:03
Reviewer Update
Thank you for the guy who called me well done and keep it up!!