CP
Carin P
1 reviews | Active since Dec 2012
18 Dec 2015, 12:14
unacceptable
We wanted to takea break on the installment. The call centre said we must go in to the branch. We did. They say the system doesnt give the chance to do it and we have had the loan for 7 months and they said you can take a break after 6 months. Unacceptable that no one can tell us why we cant take a break. I want feedback on why.
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African Bank's replyOfficial
18 Dec 2015, 14:37Hello carinpool,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply18 Dec 2015, 14:37
Official
Hello carinpool,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***