BS
Bianca S

1 reviews | Active since May 2012

29 Sept 2016, 11:39

Unable to settle my account

<p>Like have received sums from African bank to settle my account and when I phone I cannot get an answer. I ha2 loans and 1 credits card. I have settled the 1 loan and credit card 2 years ago but i get called from lawyers telling me to pay. I have tried calling the numbers provided to settle my 1 account that I have left , but not getting any answer . Have called their collections department and still no help. I want to settle the loan I have with them but no help. But I get sims and called from lawyers to settle. I don't understand and I am fed up. If I don't get help by the end of October I am taking this to the Cpa.</p>

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Replies (1)
African Bank
African Bank's reply29 Sept 2016, 15:29
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

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