TB
Tershia B

1 reviews | Active since Apr 2010

04 Mar 2022, 10:40

UNABLE TO SETTLE ACCOUNT

Good morning African Bank Team

This is my 2nd attempt in the last 3 months trying to settle my account with you guys. I called your call center 2 weeks ago advising that I unfortunately ain't working at the moment and have an amount of R5000 which I want to pay as the settlement amount seeing that this account has been open since September 2016 which is next 6 years ago.

I have been moved from pillar to post between yourselves and MSC and no one is able to assist me.

I've done numerous emails to your email address and calls, still no response. Your website no log in page seems to be offline since Monday.

MSC has advised that this account is with you. Can someone perhaps make contact with me in order to settle the account so that we can move on.

0
Replies (2)
TB
Tershia B's update04 Mar 2022, 11:09
Reviewer Update
Hi

Apologies, I missed your call. Could someone call me between 12 and 3 this afternoon please as I am working at the moment.

Regards

Tershia
TB
Tershia B's update04 Mar 2022, 11:52
Reviewer Update
Hi

I politely requested that you call me between 12-3.

I am available now so you might as well call again