JS
Johannes S

1 reviews | Active since Dec 2016

28 May 2019, 06:46

unable to open my world account

I have been trying to open a my world account from 23 May 2019 . On my internet banking it says the account is in creation but some information is missing when I want to update it it give me a DT error. Also went into the branch at meyerton thy were eilling to help but thy experience the same problem on there side . CAN THY NOT CANCELL THE PENDING APLICATION SO THAT I CAN START FROM THE BEGINNING.MY ID IS ********** 043088

0
Replies (2)
African Bank
African Bank's reply28 May 2019, 10:15
Official
 
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support team 
*** 
JS
Johannes S's update04 Jun 2019, 08:52
Reviewer Update
Please cancell the whole application so that we can start from the beginning to apply for a new account , Internet banking must also be cancelled