TM
TSELANE M

1 reviews | Active since Nov 2013

19 Apr 2016, 14:16

UN-ABLE TO RENEW MY CARD

I went to the South gate branch to renew my credit card and the lady advised me that they wont renew my card cause I do not have a valid proof of residential I provided the e-toll statement and they refused to accept the statement, which I advised her that I do not have any other statement. and they said there is nothing they can do.

0
Replies (1)
African Bank
African Bank's reply20 Apr 2016, 12:43
Official
Hello Tselanem,

Thank you for referring your concerns via Hello Peter.

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on
***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***