*****ULENT BEHAVIOUR FROM AFRICAN BANK

On Wednesday the 13th March 2024 I app**** for a loan, everything seemed to have gone through except compliance. The next day the consultant asked me to send her pictures of my ID, which I did. Saturday 16th I went back into the branch and they said it's still the compliance, which was still a bit strange. The consultant asked for copies of my ID again which I thought was strange as well. Within 4 days African bank had done 3 credit checks on my name🤬which ****ed me off further because this is very suspicious. Sunday I get a message that the money will be deposited withing 12-24 hours. Monday morning I get a call from the consultant to say the money is in my account. There was no money in my account or the account they created for me. I decided to check my balance on the WhatsApp chat line and it's showing me a balance of R1200 yet I have not spent a cent. They now asking me for banking details that they have given to me. This is the most unprofessional *****ulent behaviour I have come across and now they telling me to be patient and not get upset. If the balance is R13000. 00 short in their bank account why do they need that information from me. Now I cannot apply for any loans elsewhere because of the multiple credit checks African bank has done.