Turnaround time in responding to queries

Item: African Bank
Rating: 1
Author: Palesa T

Still waiting to be responded on my email, they don't answer calls, u hold an hour for them to respond, Thier turnaround time regarding calls or WhatsApp platform is very disappointing. Service is very poor

Helpful (0)

Replies (1)

African Bank's replyOfficial

19 Mar 2026, 12:10

Thanks for speaking up and calling us out. We have requested more details about the email via inbox. Kindly confirm receipt.
Your African Bank Support Specialist team

African Bank's reply19 Mar 2026, 12:10

Official

Thanks for speaking up and calling us out. We have requested more details about the email via inbox. Kindly confirm receipt.
Your African Bank Support Specialist team