AG
Aveshan G

1 reviews | Active since Apr 2019

20 Aug 2019, 11:20

Troubleshooting disaster

Not sure how hard it is to reset a profile but received a call from an agent every day since the 15/08/2019 asking the same questions but no solution to date. Yourls calls are exhausting and prove to be futile. Just reset the profile. ABK072008

0
Replies (2)
African Bank
African Bank's reply09 Sept 2019, 14:56
Official
Good day

We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible. 

Your African Bank Support team *** 
African Bank
African Bank's reply10 Sept 2019, 08:55
Official
Good day
 Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number. 

We hope to talk to you soon. 

Your African Bank Support team ***