ZK
Zukiswa K

1 reviews | Active since Jul 2017

25 Oct 2018, 12:26

Triple debited.

I did a card replacement for my credit card account and when viewing my profile I noticed that the R100 for the replacement was debited twice. Called in at the contact centre and requested a reference for my query and was advised that an sms would be sent. I haven't received anything as yet. I need this rectified asap.

0
Replies (1)
African Bank
African Bank's reply25 Oct 2018, 13:47
Official

Hi Zukiswa,

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support team

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