Treatment is supper disgusting

Iyoo im not happy with how im being treated by your bank your service is just nonsence. It took African bank almost 5 months to assist me with my complaint. Last month I wanted to increase my debit order and I was told my account is blocked I asked how because you guys are debiting from that account for the past year even this year you have been debiting, we agreed that that it he will leave my debit order as it is and I will pay on my own. 31st I noticed that my debit didn't go off and I called to inform you on that day to my surprise the guy tells me that a debit of a R1000 did not go off and im trying to explain to this guy but wow talk about someone who was refusing to listen to me, I got annoyed and just left it at that, now that no payment is made now all know how to contact me non stop you even call me at 7:13am wanting your money and yet my complaint it took 5 months to be resolved. My account has never been blocked you have been debiting all along and now somehow its my problem that your system shows that my account is blocked now i have to take out of my precious time go to my bank and sort this out I havent been inside my bank for the last 3 years and somehow I have to go there because of your system. Im not going the extra mile for you as your service towards me has been ***, its an African bank issue and not mine all my debits went off from other companies, my account has never beeb blocked so its up to you if you debit or not fix your systems and stop annoying me with calls to pay, I have not stopped the debit and my bank has not blocked this debit fix this mess and leave me alone with your annoying calls. Fix your mess and your system I have better things to do than worry about you guys if you are debiting me or not. I will never in a million years go the extra mile for you, you have been treated me like ****. Oh train your empolyess they suck big time. I still say I will never recommended anyone to take up a product with all you such a messy company.