JN
JOSEPH N

1 reviews | Active since Feb 2012

10 Aug 2018, 17:12

Treating Customer Unfairly

I had a loan and it was written off, got a paid up letter but yet still being flagged as I tried to apply for a loan. I am requesting for the flag to removed as I got a paid up letter and wanting to apply for a loan.

0
Replies (5)
African Bank
African Bank's reply11 Aug 2018, 08:20
Official
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number. We hope to talk to you soon. Your African Bank Support team ***
JN
JOSEPH N's update13 Aug 2018, 08:14
Reviewer Update
Please contact me before 10am on ********** 853
African Bank
African Bank's reply13 Aug 2018, 09:57
Official

Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.

We hope to talk to you soon.

Your African Bank Support team

***

African Bank
African Bank's reply13 Aug 2018, 09:57
Official

Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.

We hope to talk to you soon.

Your African Bank Support team

***

African Bank
African Bank's reply13 Aug 2018, 09:57
Official

Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.

We hope to talk to you soon.

Your African Bank Support team

***