1 reviews | Active since May 2017

05 Oct 2018, 13:38

Totally unbelievable

I recently app**** for finance and was declined due to African Bank having listed me on ITC. All my accounts were settled under sequestration about 6 years ago. I was asked to send the court order and they will remove it. I have done this and still have not been contacted neither has the ITC been cleared. Very annoyed that I have done all that was requested and they do not have the decency to call me back. I get a automated response to say that they have received it and I will be contacted within 24 hours..... did I misunderstand 24 days?? 24 months??? Really guys.

0
Replies (1)
African Bank
African Bank's reply05 Oct 2018, 15:20
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team