TS
Thasha S

1 reviews | Active since Mar 2015

25 Sept 2015, 10:50

TIRED OF NUMEROUS CALLS AT 7AM

I have been a customer of African Bank for many years and never have i came across such *********** and ba service in all these years. I have fixed monthly arrangements for my account/s and every morning from round about the 20th of each month @ 7AM I get a call from African Bank after having to tell each person each day that i pay on time and i have an arrangement. I would appreciate that you please DO NOT CONTACT ME AGAIN and remove all contact numbers from your system. I am not a ******** that needs to be hounded every day by *********** call centre agents that do not understand english. Should you want a reason to call me everyday at 7am let me know and i will stop paying my account/s.

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Replies (1)
African Bank
African Bank's reply25 Sept 2015, 13:27
Official
Hello Thash181982,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***