Time wasted

<p>So in the week I called the call center and app**** online, ok cool. Next set I have to go into a branch and finish off. Please note I don't have the time for this... so I call Eastgate and says I can't fax my documents because I'll have to fax my thumbs so I make time, go to Eastgate which is like 10min from my job. So I'm late for work but Zola can't help me because there is a problem on my payslip, I go back to work callin HOUR who doesn't work on a Sa****ay to fix it, send it to Zola she checks it and she needs supporting docs, so I get it HOUR leaves to I call Zola she has it all but I need to bring all the original docs, pass 2 I run out the building "please note I work till 3 and they close at 3" so I called at 2:40 to say I'm just parking and Zola's ***orker is like ok he will let her know. I get there they have closed the doors, leave me begging for help infront of the store and Zola refuses to help me because she has to fetch her daughter... I have 3 kids also waiting for me and it's was not even 3 yet! She messed up my day, waisted my time and didn't even care, never bothered to call me back didn't even try to assist just gave me attitude. So I'm in trouble because I left early and came in late. Thanks Zola.</p>