FG
Fiona G

1 reviews | Active since May 2017

29 Jan 2020, 09:09

This is my 100th time complaining about the disgusting company known as African Bank.

I will not authorize a debit order amount which is almost R300.00 more than my actual debit order.I really DO NOT CARE about any explanation that you may have "its for a maximum amount". I DID NOT AGREE TO A MAXIMUM AMOUNT. I agreed to a set amount to be debited, Which you guys are doing a perfect job of debiting every single month even before my debit date. I even received an apology letter for these calls which means absolutely ****, since you guys still continue to do it anyway.

Is it actually legal for a company to force/pester their customers to authorize new debits for incorrect amounts, whilst still continuously debiting me monthly and receiving their full installment?

I'm so sick of African Bank. I am now currently looking into taking legal action, as this seems to be the only way.

And NO I expect no assistance at all from African Bank, its what their best known for...I wouldn't want to mess up your reputation of disgusting service.

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Replies (1)
FG
Fiona G's update29 Jan 2020, 14:17
Reviewer Update
Please don't bother, all you guys will do is irritate me even more. I will get this resolved legally.