HS
Henryshongwe S

1 reviews | Active since May 2012

27 Oct 2016, 07:18

This has gotten out of hand

<p>Good day Mr Peter</p> <p> </p> <p>I can no longer take this any more , I think this Abuse has to come to an end now.</p> <p>I spoke to 2 people regarding my debit order and they assured me that everything is perfect and sorted , I was told that African bank will debit R2000 but to my surprise they debited R8000, this is unacceptable. </p> <p>Every month its the same story , they debit my account as they please, I am even tired of reversing my debit orders. </p> <p>It's clear that I am being disrespected because of my age and my colour hence no one is taking me serious. </p> <p>I want my refund of R5800 today before 12 noon or else I will reverse everything that went to African bank. </p> <p> </p> <p>I am tired , too much incompetence from this company, or I have to come to your offices and punch someone's face then you will recognize the seriousness of this matter?</p> <p>If I have to take that route please advise. </p> <p>I am tired , I am really tired and fad up of this ****ery, management and advisors is the same , I am not getting help.</p>

0
Replies (3)
African Bank
African Bank's reply27 Oct 2016, 11:42
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply28 Oct 2016, 12:04
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***

HS
Henryshongwe S's update28 Oct 2016, 12:46
Reviewer Update

I haven't been assisted since ****en yesterday , they said they will call me , guess what , nothing happened.

Africanbank is a ****tty company , I wonder why it can't be shut down because they bunch of useless people .

They scared to call Me because they know they sucked up.

They just sent me an email that says I am assisted , like *** who assisted me?