KH
Kay H
1 reviews | Active since Sept 2015
07 Sept 2015, 19:10
They said sms that is a hoax
I know that I'm the one at fault and desperate they ****. I opened an account for someone in my name, the person never paid it. I except that this is my fault. I am a single mother that work 7 days a week to survive, I don't have the money to settle the account. Lat week I get an sms that I can get up to 70% discount if I settle the account. My brother agreed to help me, I call them to get the settlement amount, they tell me oh no their is no discount offer for you. Why then send the sms. This is entrapment. A big company sending sms under false pretenses.
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Replies (1)African Bank's replyOfficial
08 Sept 2015, 10:26Hello kayhaj,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply08 Sept 2015, 10:26
Official
Hello kayhaj,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
