1 reviews | Active since Oct 2016
They just don't care
<p>I app**** for on the 04.10.2016 but till today I have not received any funds and my loan has been approved. Called their contact center but I get different responses. I needed the funds like yesterday but till today it's fixed. I am told that my application is by confirming department and they can't transfer me to that department. I am even thinking of cancelling this application and look for an alternative. I have loan with African Bank but they just don't care about their customers . Their managers are a bit cheeky when you want assistance from them.</p>
Thank you for referring your concerns via Hello Peter.
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Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
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