WP
Wesley P

1 reviews | Active since Mar 2009

01 Jun 2017, 12:02

They have no clue whats going on !!!

<p>I app**** for a credit card online on Sunday evening (28/05). I called them 2x, once on the 30th , where i was requested to call again, as my application was 'not on the system' as yet.</p> <p> </p> <p>I then called again today, 01 June, to find out whats happening with the application. I went from Collections, through to Sales, through to Client Services, then transferred again where the call was dropped.</p> <p> </p> <p>All I want is to know whats hapening with my application, WHY IS THAT SO DIFFICULT ? DO YOU WANT MY BUSINESS OR NOT ????</p>

0
Replies (2)
African Bank
African Bank's reply02 Jun 2017, 11:43
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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WP
Wesley P's update14 Aug 2017, 09:50
Reviewer Update

African Bank made contact with me and rectified the situation.