yM
yolanda M

1 reviews | Active since Apr 2014

06 Apr 2022, 14:34

THEIR SAVINGS PLAN IS A **** !!!!!!!!

Last year March I took a tax free savings for 1 year period. The consultant didn't advise me that If I dont withdraw the following March it will automatically continue another year. I went to their branch today as its April to my suprise i was charged penalty close R500. No one told me that I have to visit the branch on March to serve notice and I completef my 1 year period. I dont understand why I have to be charged a penalty for withdrawing

0
Replies (1)
African Bank
African Bank's reply06 Apr 2022, 15:31
Official
Good day Yolanda

We acknowledge your query, to ensure that we are engaging with the account holder we will need to verify you. An SMS has been sent to your registered mobile number, please respond on the SMS for further assistance.