BL
Belinda L

1 reviews | Active since Feb 2011

07 Feb 2024, 11:13

THEFT VIA UNAUTHORISED DEBIT ORDERS iro A SETTLED ACCOUNT!!!!

You are currently *****ing from me via your unauthorised debit orders to my Nedbank current account. I have settled this account, in full, last year on 09/11/2023. You continue to run unauthorised debit orders on my account in the amount of R100 and furthermore are running up fees, VAT and interest on this settled account. Incidentally, this account has had a credit balance since November 2023, however you continue to charge debit interest. Your actions are tantamount to theft. I want a refund of the R300 that you have debited, ********ly, to my account in November, December and January. I have attempted to resolve this matter with you via Messenger, however, am receiving no service whatsoever on Messenger. I have also emailed you at ***, detailing your theft from my Nedbank current account, however you have not responded. In the event that you fail to respond to me today, I shall lodge a complaint with the Banking Ombudsman to resolve this issue. Remove/cancel all debit orders, NAEDO payments etc, to my Nedbank account. You hold no authority nor consent from me and these actions by you are ******** and tantamount to theft at this point. I am currently in The Netherlands and have provided my Dutch cell number here. I wish to resolve this matter TODAY. Your refund of my R300 is awaited, as well as your confirmation that you have closed this account which was settled in November 2023.

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Replies (1)
BL
Belinda L's update07 Feb 2024, 15:22
Reviewer Update
I informed you that I am in The Netherlands. I have given you my current telephone number in The Netherlands and I have done so via Messenger. I request that you call me on the number provided to you, as I should not have to go back and forth with you to resolve an issue that you are solely responsible for. I await your phone call forthwith and more importantly, I await my refund into my Nedbank current account.