CM
CHARLENE M
1 reviews | Active since Mar 2011
10 Sept 2015, 09:10
THE WORST SERVICE
I HAD SOMEONE CALL ME FROM AFRICAN BANK CALL CENTRE TODAY AND THEY CALL ME EVERY MONTH RE PAYMENT WHEN I HAVE ARRANGED A DEBIT ORDER WITH THEM, WHICH GOES OFF EVERY MONTH .THEY CALL ME AT MY WORK WAIST MY TIME WITH THE SAME QUESTIONS AND WHEN I'M TELLING HER THAT I'M AT WORK AND THAT YOU ALREADY HAVE MY DETAILS SHE GIVES ME ATTITUDE. <br> WHEN WE PAY IT'S A PROBLEM AD WHEN WE DON'T THEY WANT TO THREATHEN US WITH GARNISHEE ORDER. I THINK THE FACT THAT I HAVE MADE AN ARRANGEMENT WITH THEM THEY SHOULD JUST LEAVE ME ALONE.
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Replies (1)African Bank's replyOfficial
10 Sept 2015, 09:49Hello sumanthee,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
African Bank's reply10 Sept 2015, 09:49
Official
Hello sumanthee,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
