sM
shongi M

1 reviews | Active since Feb 2019

06 Sept 2021, 12:42

THE WORST BANK IN SOUTH AFRICA,USELESS CALL STAFF AND CALL CENTRE TEAM LEADERS!!!!!!!

YOU DONT EVEN DESERVE A ONE STAR, THE WORST BANK TO EVER EXIST , I APP**** FOR A LIMIT INCREASE A WEEK AGO, STILL ZERO PROGRESS , THEY KEEP SENDING MESSAGES TALKING ABOUT MISSING DOCUMENTS, THE SAME DOCUMENTS I SENT ****** 30 TIMES!!!, THE DOCUMENT DEPARTMENT AND TEAM MANAGERS NEVER REVERT BACK TO CUSTOMERS NO MATTER HOW MANY TIMES AN ISSUE IS ESCALALTED, USELESS CALL CENTRE AGENTS , ALL OF THEM!!!!!,TERRIBLE SERVICE AND ATTITUDE....I SEE THE SAME COMPLAINTS I HAVE HERE AS WELL FROM OTHER ANGRY CUSTOMERS, I WONDER IF AFRICAN BANK SHAREHOLDERS KNOW HOW MUCH BUSINESS THEY ARE LOSING DUE TO INCOMPETENCE,!!!!!!!!!!!!,

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