RR
Rudi R
1 reviews | Active since Apr 2010
02 Apr 2024, 16:16
The worst!
Be very careful to engage with this institution - not worth your time, the frustration AND the damage they do. Internet and App are more down than all of our older banks combined, and worst they take weeks to get back to you any applications, or support needed. If you love IVR, try theirs - you be stuck in there for hours with no tangible resolution. Sorry African Bank ... maybe one day when you all grown up?
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Replies (2)
African Bank's replyOfficial
02 Apr 2024, 17:49Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's reply02 Apr 2024, 17:49
Official
Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's replyOfficial
03 Apr 2024, 10:39Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply03 Apr 2024, 10:39
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team