The worse ever

<p>I have an existing credit card with African bank but have been struggling to increase my limit for two weeks.it declined up from stating tht it's because of affirdibility.That is not the case as I have sufficient surplus.I have been held in the loop for two weeks now .the matter was taken up with the area manager and head of affordability Bradley.the answer tht I get each time is tht they cannot get hold of Bradley....I was even given his email address but no luck.this is really bad service its not my fault that sure system has a problem .I though increasing my existing credit card would be easy ....apparently not...I feel like im following up on my own application as I get no feedback</p>