The worse bank in South Africa if not the world.

Item: African Bank
Rating: 1
Author: Don G

As usual African bank has come up with a cunning plan to avoid my query and complaint. Every time I have sent a complaint to Hello Peter they ALWAYS reply with their stock answer, tried to phone but 1 no answer. number 2 your phone was engaged. All this is ******* as being an invalid I have my cell phone with me 24/7 and anyway I want all our correspondence via E mail so I can keep a record for the future.

Helpful (0)

Replies (3)

African Bank's replyOfficial

10 Oct 2025, 16:47

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team

African Bank's reply10 Oct 2025, 16:47

Official

Don G's updateReviewer Update

10 Oct 2025, 17:10

No,you didn't try and phone me,you are just using your same old standard reply again.Anyway I'm closing all my accounts next week so you will be R650000 less.

Don G's update10 Oct 2025, 17:10

Reviewer Update

No,you didn't try and phone me,you are just using your same old standard reply again.Anyway I'm closing all my accounts next week so you will be R650000 less.

African Bank's replyOfficial

10 Oct 2025, 17:58

Thanks for speaking up and calling us out. In order to address your Hello Peter complaint, we need to ensure we protect you and follow the procedure we use to identify and verify our customers.

Your African Bank Support Specialist team

African Bank's reply10 Oct 2025, 17:58

Official