DG
Don G

1 reviews | Active since Oct 2018

20 Oct 2025, 11:21

The worse bank in SA.

Don't deal with this bank,they are completely useless.They , for no apparent reason have blocked my account4 times in 4 years Over the years I must have travelled to my nearest branchs,Mossel Bay and Oudtshoorn about 15 times to try and correct this promblem.After having an open account for 6 months they have blocked again. Realising I could not go on with these people I requested from their representative in Swellendam and their head office how much money would I forfeit if I cashed in all my fixed deposits.11 days later,as usual, no reply. I know exactly what response I'm going to get to this. 1 Your phone was engaged 2 You didn't answer the phone 3 Please phone us (a complete waste of time) I rue the day I ever had dealings with this pathetic bank.

0
Replies (1)
African Bank
African Bank's reply20 Oct 2025, 11:38
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***