The world_A|_s worst call center agent I ever spoke t

We just called the Collections Call Center to have the account closed and the as we requested already 2days ago and was advised by Bheki Manyike that it will be done within 2 hours but when we went to the branch after work to see if its done IT WAS NOT .lt was then escalated by the team leader who advised it would be done today but when we call its not done <br> <br> now today we call and spoke to Tebogo Morake and she advised it does not take a day and it definitely does not take 2 hours and she does not give us a chance to say where we get the 2 hours and why we have our expectations so high and she shouted and hung up on us <br> <br> and I would like the director of AFRICAN BANK TO LISTEN TO THAT CALL .<br> <br> I WANT ALL THE CALL CENTRE MANAGERS TO LISTEN TO THAT CALL AND TELL ME IF THAT IS WHAT IS TAUGHT TO THEIR CALL CENTRE AGENTS TO HANDLE THEIR CLIENTS CALLS <br> <br> I AM SO DISGUSTED AND WISH I COULD SEE THE FACE OF THAT WOMAN REALLY WHO SPEAKS TO CLIENTS LIKE THAT <br> <br> I WANT THAT CALL SENT TO ME SO I CAN PUT IT ON FACEBOOK SO EVERYONE CAN KNOW WHAT TO LOOK OUT FOR WHEN THINKING OF DEALING WITH AFRICAN BANK