The bank is terrible and don't deserve to be regarded as a bank as it doesn't seem to be meeting the requirements of the National Credit Regulations Act 34.

Bad experience with the bank again. I have a loan account with the bank but it was handed over to their debt collectors by the name of NBR for no apparent reason as I was paying every month without any defaults. The debt collectors started collecting in April 2025 whilst African Bank was also collecting from my account until I reported the matter to hello Peter. Now they have started adding interests every time i pay. Instead of the loan reducing as I'm paying every month, it goes up to an extent that the debt collect can not even explain to me. I spoke to the lady handling my account but she also said that she was confused because she can see that money is paid to African Bank every month. I'm frustrated and tired of this society called a bank. I'm really regretting ever making business with this and want to know how can I deal with this. Or maybe I should just approach the NCR and or the Ombudsman because it doesn't look like I will ever pay up the loan any time soon.