That's it African Bank is worse than ****a shop. Stop buying online if you don't want to be frustrated.

I bought electricity on the 30th of April, the token they SMS was invalid, I called on the first the consultant didn't log my ticket now today(02/05) they tell me they will respond to my query in 10 days!!!!its even 10 working days that I bought electricity for the whole month now I must go to other shops to by electricity because of African Bank's incompetency's, I want my money, it took you seconds to take it it shouldn't take you 10 days to respond.

When I ask to talk to someone superior to assist me urgently the lady tells me she is working remotely so she doesn't have only one I can talk to like really they don't have managers to assist customers with urgent queries.

Even Makula give you back your money immediately if there is something wrong with their machine