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Molefe M
1 reviews | Active since Sept 2018
22 May 2025, 15:11
Terrible service from African Bank 94
This bank really treats its customers terrible. Arrogant staff and It takes months for their escalation team to reach out to their clients.
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Replies (2)
African Bank's replyOfficial
22 May 2025, 16:00Thanks for reaching out to us. Please be advised that your concern has been escalated to our Internal Complaints Department for further investigation. Rest assured, our African Bank Complaints Team is handling the matter with the attention it deserves and will contact you directly once it has been resolved.
If you have any further queries in the meantime, you are welcome to contact our Support Specialist Team on ***.
If you have any further queries in the meantime, you are welcome to contact our Support Specialist Team on ***.
African Bank's reply22 May 2025, 16:00
Official
Thanks for reaching out to us. Please be advised that your concern has been escalated to our Internal Complaints Department for further investigation. Rest assured, our African Bank Complaints Team is handling the matter with the attention it deserves and will contact you directly once it has been resolved.
If you have any further queries in the meantime, you are welcome to contact our Support Specialist Team on ***.
If you have any further queries in the meantime, you are welcome to contact our Support Specialist Team on ***.
African Bank's replyOfficial
22 May 2025, 16:02The turnaround time for resolving your issue is 7 working days. We appreciate your understanding and patience during this process.
African Bank's reply22 May 2025, 16:02
Official
The turnaround time for resolving your issue is 7 working days. We appreciate your understanding and patience during this process.