TR
Thabiso R

1 reviews | Active since Feb 2018

21 Feb 2018, 16:54

Terrible service and admin work.

I bought funiture at one of their stores and went under debt review. In 2016 i settled my account and my credit record still shows that i still owe them despite having paid up everything. This has damaged my credit record and i have a very low score and cannot be trusted because of their sloppy job.

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Replies (2)
African Bank
African Bank's reply22 Feb 2018, 08:57
Official

Hi Kidibone,

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank
African Bank's reply26 Feb 2018, 15:34
Official

Hi Kidibone,

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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