1 reviews | Active since Mar 2015
Terrible service
<p>Hi. I was diagnosed with a chronic condition which caused me to lose my job. I was diagnosed in Nov 2015. African Bank's insurance covered 1 installment of my loan. Then they started calling me regularly requesting certain medical documents, everytime i sent these through i was told the documents are wrong. I have been running up and down to the hospital (which is difficult to do with my sickness) getting letters and documents required by African Bank. My condition has since worsened and I cannot find employment. Today i received a call from them saying they waiting for documents and they want to send someone to my home to see whats the reason I cant pay. This is unacceptable!</p>
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team