SW
Shané Watkins

1 reviews | Active since Jan 2019

04 Jun 2019, 12:35

Terrible Service!!!!!!!!

I app**** for a personal loan on Saturday morning, 01/06/2019. I was told it would take 48 hours until the money was deposited into my account so it should be in by Monday. I have called African bank on Monday and today to find out what is happening and they keep telling me it is in the final stage, the money will be paid out shortly. The service is terrible!!!! Don't tell a customer one thing and then they have to keep phoning to find out what is going on!!! I AM STILL WAITING!!!!!

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Replies (1)
African Bank
African Bank's reply04 Jun 2019, 14:17
Official
 Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number. 

We hope to talk to you soon. 

Your African Bank Support team ***