1 reviews | Active since Jul 2016
Terrible Service
This bank is the WORST bank. They absolutely do not care about their client's!
I tried to draw money, money went off my account but was not dispensed. I then phoned African Bank and they advised I need to send through affidavit as well as certified copy of my ID and the ATM slip which proves no money was dispensed.
I sent through everything on Wednesday and I did not receive one email back. When I phoned them now, they said that I need to sign the ID document 6 times. I did not know this as know one at the call centre advised me on this.
I need this sorted out TODAY!
Sick of this terrible service
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***