1 reviews | Active since May 2018
Terrible Service
I have app**** for a credit card with African Bank which were successful , however I got a call stating that the application was rejected due to the fact that our company did not do confirmations. Which is a blatant lie as I was in the office when HR confirmed my employment, when calling the contact center they confirmed that the confirmation were approved and then declined, and the supervisor assured me that he will find out what happened and contact me within the next 30 mins, he never phoned me back.
I was fist very impressed with the level of service received and now nothing.
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***