1 reviews | Active since Aug 2016
Terrible&Horrific Customer Service
<p>All my outstanding accounts have been paid including the lawyers I was handed over to.</p> <p> </p> <p>This being said, none of these snooty consultants is to put me through to someone who can close my accounts.</p> <p>I was made aware that if not closed these accounts would run charges. Nobody has attempted to assist me and I run up call charges waiting for them to get back to me!</p> <p> </p> <p>I have all paperwork and been to he branch and after 2 attempts.. still no avail to close successfully.</p> <p> </p> <p>I feel like sueing or going to the papers as this is making my life difficult and I am tired of talking nicely! </p> <p>It seems easy when they hound you for payment 10pm at night but please note that 8-5 is office hours!!!</p> <p> </p> <p>I am sick and tired of this laid back attitude to pay someone's salary while I am unemployed!!</p>
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Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
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