BT
Boitumelo T
1 reviews | Active since Dec 2021
11 May 2026, 09:42
Terrible customer service always from African Bank
African bank service is so poor and bad.I have been trying to communicate with them on wattsapp banking for almost 4hours and they say their consultants are busy.and its not only the first time almost every day and the consultants on the chats are so rude and impatient.
Helpful (0)
Replies (5)0
Replies (5)
African Bank's replyOfficial
11 May 2026, 10:42Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply11 May 2026, 10:42
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
BT
Boitumelo T's updateReviewer Update
11 May 2026, 11:51I have not received a call from African Bank up to now.But they responding to my review.Empty promises and lies.
BT
Boitumelo T's update11 May 2026, 11:51
Reviewer Update
I have not received a call from African Bank up to now.But they responding to my review.Empty promises and lies.
BT
Boitumelo T's updateReviewer Update
11 May 2026, 11:53They wattsapp banking says All our consultants are currently busy servicing other customers.Please continue to hold since 8:30 am this morning up until now
BT
Boitumelo T's update11 May 2026, 11:53
Reviewer Update
They wattsapp banking says All our consultants are currently busy servicing other customers.Please continue to hold since 8:30 am this morning up until now
African Bank's replyOfficial
11 May 2026, 12:07We attempted to contact you on the number provided; however, the call only rings twice before going to engaged.
Kindly check whether our number has not been blocked or marked as spam on your device, as this could prevent the call from coming through.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
Kindly check whether our number has not been blocked or marked as spam on your device, as this could prevent the call from coming through.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply11 May 2026, 12:07
Official
We attempted to contact you on the number provided; however, the call only rings twice before going to engaged.
Kindly check whether our number has not been blocked or marked as spam on your device, as this could prevent the call from coming through.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
Kindly check whether our number has not been blocked or marked as spam on your device, as this could prevent the call from coming through.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
11 May 2026, 12:33We attempted to contact you on the number provided; however, the call only rings twice before going to engaged.
Kindly check whether our number has not been blocked or marked as spam on your device, as this could prevent the call from coming through.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
Kindly check whether our number has not been blocked or marked as spam on your device, as this could prevent the call from coming through.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply11 May 2026, 12:33
Official
We attempted to contact you on the number provided; however, the call only rings twice before going to engaged.
Kindly check whether our number has not been blocked or marked as spam on your device, as this could prevent the call from coming through.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
Kindly check whether our number has not been blocked or marked as spam on your device, as this could prevent the call from coming through.
We hope to talk to you soon.
Your African Bank Support Specialist team
***