Terrible customer service

<p>i have requested a credit repord from XDs only to be told by them that my profile has been blocked for authentication purposes my African Bank. I have called African bank Call centre several times yesterday and this morning and no one seems to know what i am talking about. I have called XDS again and again im being referred to African bank. How does African Bank prevent a consumer from obtaining a credit report? I would appreciate if someone could get back to me today and assist with this matter.</p>