TK
Thulisile K
1 reviews | Active since Mar 2019
02 May 2023, 21:43
TERRIBLE BANK
I WISH THERE WAS A ZERO RATING OPTION. AFRICAN BANKS SERVICE IS TERRIBLE I HAVE AN ACCOUNT IN ARREARS WITH THEM LAST MONTH I WAS TOLD IF I SETTLE THE LOAN I WILL RECIEVE 40% DISCOUNT SO TRIED TO ARRANGE THE FUNDS... TODAY THEY SAID I QUALIFY FOR 20% ONLY. AFRICAN BANK DOES NOT WANT PEOPLE TO PAY UP THEIR LOANS! THEY ENJOYING RUINING PEOPLE'S CREDIT PROFILES! I ASKED IF THEY GIVE ME 40% DISCOUNT AS PREVIOUSLY CONFIRMED ND THEY DECLINED. DO NOT USE AFRICAN BANK.
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Replies (5)TK
Thulisile K's updateReviewer Update
03 May 2023, 09:17This is the response from African Bank Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.
We're really sorry that you still feel unhappy, but unfortunately, we have to stand by our decision this time.
Your African Bank Support Specialist team
***
WHAT A TERRIBLE SERVICE THEY JUST DO NOT CARE ABOUT THEIR CLIENT.
VERY GREEDY AND FULL OF NONSENSE!!
We're really sorry that you still feel unhappy, but unfortunately, we have to stand by our decision this time.
Your African Bank Support Specialist team
***
WHAT A TERRIBLE SERVICE THEY JUST DO NOT CARE ABOUT THEIR CLIENT.
VERY GREEDY AND FULL OF NONSENSE!!
TK
Thulisile K's update03 May 2023, 09:17
Reviewer Update
This is the response from African Bank Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.
We're really sorry that you still feel unhappy, but unfortunately, we have to stand by our decision this time.
Your African Bank Support Specialist team
***
WHAT A TERRIBLE SERVICE THEY JUST DO NOT CARE ABOUT THEIR CLIENT.
VERY GREEDY AND FULL OF NONSENSE!!
We're really sorry that you still feel unhappy, but unfortunately, we have to stand by our decision this time.
Your African Bank Support Specialist team
***
WHAT A TERRIBLE SERVICE THEY JUST DO NOT CARE ABOUT THEIR CLIENT.
VERY GREEDY AND FULL OF NONSENSE!!
TK
Thulisile K's updateReviewer Update
03 May 2023, 09:17NOTHING HAS BEEN DONE AT ALL ON THIS QUERY.
TK
Thulisile K's update03 May 2023, 09:17
Reviewer Update
NOTHING HAS BEEN DONE AT ALL ON THIS QUERY.
TK
Thulisile K's updateReviewer Update
03 May 2023, 09:18THIS BANK JUST DISMISSED CLIENT COMPLAINTS
TK
Thulisile K's update03 May 2023, 09:18
Reviewer Update
THIS BANK JUST DISMISSED CLIENT COMPLAINTS
TK
Thulisile K's updateReviewer Update
04 May 2023, 21:10African bank called yesterday and promised to provide the 40% discount and confirmation will be provided before 12 today. No response when I call them they still waiting for legal but the sms received yesterday at 11 something said 24hrs. THIS IS THE SERVICE THAT THIS BANK PROVIDES
TK
Thulisile K's update04 May 2023, 21:10
Reviewer Update
African bank called yesterday and promised to provide the 40% discount and confirmation will be provided before 12 today. No response when I call them they still waiting for legal but the sms received yesterday at 11 something said 24hrs. THIS IS THE SERVICE THAT THIS BANK PROVIDES
TK
Thulisile K's updateReviewer Update
04 May 2023, 21:12African Bank: Thank you for your Hello Peter query. We will provide feedback within 24 hours. Your reference number is ***. Call ***for more information.
TK
Thulisile K's update04 May 2023, 21:12
Reviewer Update
African Bank: Thank you for your Hello Peter query. We will provide feedback within 24 hours. Your reference number is ***. Call ***for more information.