Terrible attitude

<p>African Banks customer service is pathetic agents are unprofessional, impatient and unsympathetic towards a clients needs. I settled my accounts with African bank on the 29th of August up until today they have still not updated their records on ITC . I tried logging a dispute with Transunion who emailed african bank on the 8th of September just to confirm whether I have indeed paid up my account an they can clear on their side. An they still have not responded even though I have probably called them about 10 times to ask them to just reply to a simple email. What happened to customer service in south Africa its like everybody just talks the way they want and do wateva they want without any repercussions im so tired of dealing with companies who have agents that just do their jobs for the sake of doing it because then you as a client get the back end of it because they just don’t care about you. How many more times must I call and email African bank to get this sorted. If they cant deal with these issues surely they are not competent enough to be in the market</p>