JH
Johan H

1 reviews | Active since Nov 2011

23 Nov 2021, 14:09

TERRIBLE !

Its a pity one cant rate them a zero! They keep phoning me for arrangements even though i am up to date, keep asking how much im going to pay while they collect per debit order. Cannot wait to be finished with this bank. Bunch of ******! I have a 11k available which i cannot access cause i fell behind during covid. IVE PAID MORE THAN WHAT I WAS BEHIND WITH< AND ALL THE INTEREST! If you ever have a feeling of becoming an African Bank client, please sit down till the feeling passes. THE WORST BANK OUT THERE!

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Replies (3)
JH
Johan H's update23 Nov 2021, 14:34
Reviewer Update
No you are not serious about service! That is why you do the same copy and paste job on every complaint!! Do you really think people dont notice this??

Someone called me, wanted to know my ID NR? I Gave it in the complaint?? No African Bank, dont treat me like a child with an IQ of 10. Pathetic
JH
Johan H's update24 Nov 2021, 09:43
Reviewer Update
I am sorry, but what i said stands. A lady called me last night but was only interested in saying sorry. No interest whatsoever to look at my complaint. Terrible terrible terrible service.
JH
Johan H's update30 Nov 2021, 13:10
Reviewer Update
it took you six days to do nothing again. still only phoning to try to sell me on their side of the story, but doing nothing. So i am paid in front, i get a statement every month saying i have money available. but to them im a legal issue? where is the logic in that. according to the statement i have 11k available. pathetic bank. i feel like cancelling my debit order.