HS
Heidi S
1 reviews | Active since Oct 2021
29 Dec 2022, 23:41
TECHNICAL ISSUES MAKE BANKING IMPOSSIBLE
I have been struggling to gain full access my bank account and the use of my debit card for 6 weeks. After paying R70 to replace a card that was damaged, my account is now completely blocked due to 'suspected *****'. After FIVE visits to the bank, I still have NO access to my money. I am closing my account as soon as I can actually gain access to move my money elsewhere.
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African Bank's replyOfficial
30 Dec 2022, 07:53Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,
African Bank's reply30 Dec 2022, 07:53
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,