*********** Systems and Staff

African Bank offers no Customer Service at all. When needed to do a cell number change in order to be able to receive a pop-up message. Don't have a branch in your town, then you will travel 250km to visit a Branch to change your cell number. They cannot assist you with your query in Branch Bethlehem while you are there either. So you have to call Customer Service again. No pop-up message is received on your phone either. You call more than 15 times to have the matter resolved. Sent from one Consultant and Department to another. No assistance at all. Cellphone calls for no less than 20 minutes at a time, and no resolution. Wrongful data sent to all Credit Bureaus regarding arrears accounts. Which African Bank has no issue with, or intent to fix whatever issue their system causes Consumers and affect their Credit Scores. No accountability.