Such incompetence and lack of communication

I took a loan with African bank, it was approved and money was sent to my World account only to find out the account is blocked and i don't know the reason. The loan was approved on 28 Nov. I have been calling an calling since last week Tuesday, i have been told matter is escalated until today. How does the bank block an account without informing client. Worse part funds that i need access to are stuck in the same account. I had a reason for applying for loan and now the funds are stuck in the same blocked account. I'm really annoyed, upset and ****ed by this kind of service. What i don't understand why was the approved loan pain into this account if it was blocked. What ****es me even more is the lack of communications. Such incompetence. I have called at least 5 times since Tuesday and all I'm told is the matter is escalated which is totally unacceptable on my part. It this is the kind of treatment clients are to expect from this bank then they might as well close down.' Such inefficiency.