sttlement failed

<p>I got a settleent amount on the 30th june of 30% i immediatly paid it because my account is in arrears and i realy wanted to get it paid. Anyway i called monday was told ill get a letter they will req file to be closed and tuesday no nothing and finally on wednesday after calling and wasting airtime they said they will log the request i got a sms saying it will take 7 days. Later i got another sms saying i cant close the acxount because theres a balance i called very ticled off demanded to speak to a manager who told me the settlement wasnt registered and that she need to listen to call of friday to make sure the consultant said pay so much and the account will be closed im fuminh mad. I was told the manager would call back at 10 on thursday and im doubting that.</p> <p>What must i do now? I already spoke to a lawyer and wont pay more than i did. Im ready to reverse my payment which ive told cthem and they dont seem to care.</p>